Return & Refund Policy Archives

Return & Refund Policy

Can I get a refund after sending my sample?

2023-08-28T22:22:31-05:00August 28, 2023|Return & Refund Policy|

Due to the nature of our consultancy services, all sales are final regardless of whether the sample is processed or ...

What if my test kit is damaged when I receive it?

2023-08-28T22:06:14-05:00August 28, 2023|Return & Refund Policy|

If your kit arrives damaged, please get in touch with us at info@caregenomix.com. We will arrange for a replacement kit ...

What if there’s an issue with my test kit?

2023-08-28T21:35:36-05:00August 28, 2023|Return & Refund Policy|

If there's any concern with the kit, please contact Care GenomiX directly. We will address the issue and liaise with ...

The information provided by Care GenomiX is intended for educational and informational purposes only. Our services are designed to offer consultations based on genetic data or information provided by you, and are not a substitute for professional medical advice, diagnosis, or treatment. Consult with your healthcare provider before making any significant changes to your health and wellness routines. Remember that genetic information is just one piece of the puzzle, and a comprehensive approach to your health involves collaboration with qualified medical professionals. Always seek the guidance of a qualified healthcare provider with any questions you may have regarding a medical condition.