What if I have further questions about my results?
Our pharmacist consultants are here to discuss the findings and provide recommendations. However, note that we do not have prescriptive ...
What if there’s an issue with my test kit?
If there's any concern with the kit, please contact Care GenomiX directly. We will address the issue and liaise with ...
Can I share these results with my physician?
Yes, and we encourage you to do so. Sharing your results with your healthcare provider can provide them with valuable ...
How will I receive my results?
Once the third-party lab processes your sample, we'll consult with you on the findings via a secure online portal, video ...
How do you ensure the privacy of my genetic data?
We prioritize your privacy and follow all data protection guidelines. Our role is in consultation, and we only access the ...
Do I send my testing kit back to Care GenomiX?
No, the kit will come with a shipping label addressed to the third-party lab. Follow the instructions provided to return ...
How do I start the testing process?
Begin by ordering through Care GenomiX or contacting us if you have questions before making an order. Once your order ...
How accurate are these tests?
The tests utilize advanced technology based on scientific research. However, they should be used as one of many tools in ...
How does Care GenomiX’s service integrate with genetic testing?
We consult on the results of genetic tests you undertake, helping you understand how your genes may interact with medications, ...
Is Care GenomiX a replacement for my doctor or other healthcare providers?
No. Our services complement the advice of healthcare professionals. Always consult with your primary healthcare provider before making any decisions ...